Mawadha Logo

Privacy Policy

This Privacy Policy outlines how mawadha.com (referred to as "we," "us," or "our") collects, uses, discloses, and protects the personal information of users (referred to as "you" or "your") on our learning website. Your privacy is of utmost importance to us, and we are committed to safeguarding and respecting your personal information.

1. Information We Collect:

1.1 Personal Information:
We may collect personal information, including but not limited to names, email addresses, and other relevant details provided voluntarily during the registration process or while using our services.

1.2 Usage Data:
We collect data related to your use of the website, such as the courses accessed, progress, and interactions within the platform. This information helps us improve our services and user experience.

2. How We Use Your Information:

2.1 Service Delivery:
We use your personal information to provide and improve our services, personalize your learning experience, and respond to your inquiries.

2.2 Communication:
We may use your email address to send you updates, newsletters, and information related to our services. You can opt-out of these communications at any time.

3. Information Sharing:

3.1 Third-Party Service Providers:
We may share your information with third-party service providers to facilitate our services. These providers are obligated to protect your information as per the terms of this Privacy Policy.

3.2 Legal Requirements:
We may disclose your information if required by law or in response to a valid legal request.

4. Cookies and Tracking Technologies:

4.1 Cookies:
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services.

4.2 Analytics:
We use third-party analytics services to gather and analyze data about how users interact with our website. These services may use cookies to collect information.

5. Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Your Choices:

6.1 Account Information:
You can review and update your account information at any time by logging into your account settings.

6.2 Opting Out:
You can opt-out of receiving promotional emails by following the instructions provided in each email.

7. Children's Privacy:

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to the Privacy Policy:

We reserve the right to update and modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website.

9. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at Email: info@mawadha.com
Address: Mawadha Institute, Airport Road, Uliyil, Kannur, Kerala, India - 670702

By using our learning website, you signify your acceptance of this Privacy Policy. Please review this policy regularly to stay informed about how we collect, use, and protect your personal information.

Terms & Conditions

1. Acceptance of Terms:

By accessing and using Mawadha.com, you agree to abide by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.

2. User Account:

To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account information, and any activities that occur under your account.

3. Content Usage:

All educational materials, courses, and content provided on the website are for personal use only. Reproduction, distribution, or public display without explicit permission is prohibited.

4. Intellectual Property:

All intellectual property rights associated with the website, including trademarks, logos, and content, are the property of Mawadha.com. Unauthorized use is strictly prohibited.

5. User Conduct:

Users agree not to engage in any activity that may disrupt or interfere with the functioning of the website, including but not limited to hacking, data mining, or transmitting harmful content.

6. Payment and Refund Policy:

Details regarding payments, fees, and refund policies are outlined separately. By making a payment, users agree to the specified terms.

7. Privacy:

We prioritize user privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using the website, you consent to the terms of our Privacy Policy.

8. Termination:

We reserve the right to terminate or suspend your account and access to the website for any reason, including violation of these Terms and Conditions.

9. Changes to Terms:

Mawadha.com reserves the right to modify or update these Terms and Conditions at any time. Users are encouraged to review this page periodically for any changes.

10. Disclaimer of Warranties:

Mawadha.com provides content "as is" without any warranty, express or implied. We do not guarantee the accuracy, reliability, or completeness of the information provided.

11. Governing Law:

These Terms and Conditions are governed by and construed in accordance with the laws of Indian Jurisdiction. Any disputes arising from or in connection with these terms will be subject to the exclusive jurisdiction of the courts in India Jurisdiction.

By using Mawadha.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions, please contact us at info@mawadha.com.

Refund Policy

This Refund Policy outlines the terms and conditions under which mawadha.com (referred to as "we," "us," or "our") processes refunds for purchases made on our learning website. Please read this policy carefully before making any purchase, as it governs your rights and obligations regarding refunds.

1. Digital Products and Services:

1.1 Course Enrollment:
Once you have enrolled in a course on our learning website and payment is processed, access to the course content is granted immediately. As a result, we generally do not offer refunds for course enrollments.

1.2 Subscription Services:
For subscription-based services, refunds will be governed by the specific terms outlined at the time of purchase. Monthly or annual subscription fees are typically non-refundable.

2. Refund Eligibility:

2.1 Technical Issues:
If you encounter technical issues that prevent you from accessing the course content or services, we will make reasonable efforts to resolve the issue. If we are unable to resolve the issue, and it is determined to be on our end, a refund may be issued at our discretion.

2.2 Quality Concerns:
If you believe the course content or services provided do not meet reasonable quality standards, you may request a refund within a specified period after purchase. Refunds for quality concerns will be assessed on a case-by-case basis.

3. Refund Process:

3.1 Contact Us:
To request a refund, please contact our customer support team at support@mawadha.com within the specified timeframe. (14 Days before the programme)

3.2 Refund Review:
Refund requests will be reviewed based on the criteria outlined in this policy. We reserve the right to deny refunds for reasons not covered in this policy.

3.3 Refund Notification:
You will be notified of the status of your refund request within a reasonable timeframe (2 Days). If approved, refunds will be processed using the original payment method. The amount will be credited to your account within 10 days.

4. Non-Refundable Items:

Certain items, such as one-time purchase courses or services explicitly marked as non-refundable at the time of purchase, are not eligible for refunds.

5. Changes to the Refund Policy:

We reserve the right to update and modify this Refund Policy at any time. Changes will be effective immediately upon posting on the website.

6. Contact Us:

If you have any questions, concerns, or requests regarding this Refund Policy, please contact us at Email: info@mawadha.com

By making a purchase on our learning website, you signify your understanding and acceptance of this Refund Policy. Please review this policy regularly to stay informed about our refund processes and eligibility criteria.

Are you ready?

Are you ready to embark on the extraordinary journey of a lifetime? Marriage is not just a union of two souls; it's a commitment to share a lifetime of joy, challenges, and growth. As you stand at the threshold of this profound experience, Mawadha website is here to guide and support you. From insightful advice on communication and understanding to practical tips on navigating wedding preparations and beyond, we are your companions on this transformative path. So, are you ready to explore the depths of love, commitment, and partnership? Let our resources and wisdom accompany you as you step into the beautiful adventure called marriage.

Keep Updated With Mawadha!

Be the first to know about our news and updates.